WE'RE HIRING

Asurety, is a successful and growing inspection company servicing the Multifamily Industry! Despite the Pandemic, we are busy, and we need an experienced Account Manager to join our team ASAP.
We are known in the Multifamily Industry as a company with the highest standards of work and an undisputed reputation for excellence. Our success has been built upon quality products, expert inspections and most importantly a team of committed and successful individuals dedicated to customer service.

Position Overview:

You will be spending 100% of your time ensuring that each job that is handed over by our sales team is fulfilled and completed at the highest standards. We have found that having experience with scheduling employees, coordinating small construction projects, and dealing one-on-one with customers, all pave a solid road to success in this position.

In addition, an Account Manager should have:

• Two to four years of working experience in a position where you scheduled employees and were solely responsible for completing construction or service-related projects in a “Blue-Collar” industry.
• Computer experience, a high level of comfort with technology, and the ability to learn new software tools quickly
• Expert level proficiency at Microsoft Word, Excel, Outlook; and QuickBooks

Role Specifics:

In general, as an Account Manager, you will:

Team up with our Operations Manager to fulfill each project by being resourceful and thorough
Contact property managers via phone and email to inform them of their scheduled service dates and times
Provide our clients with updated information about the status of the project at any given moment
Create pre and post property reports that our clients use for Fire Marshal inspections and as a receipt of work completed per apartment unit
Provide the sales team with specific field taken information so that the sales team can accurately propose needed repairs
Assist in reviewing our Commercial contracts and keeping us in compliance with them
Complete detailed documents on per project basis
Responsible for obtaining renewals, client reviews and referrals

Why Consider a Career with Asurety?

Management team committed to your success
Casual and team-based work environment
Work with competent and capable people
Successful and growing company

About your Manager:

You will be working with the General Manager of the company, an experienced and knowledgeable individual responsible for your training and development. He is a “win-win” person who will work with you not as a manager but more like a coach. He is not a micromanager – he expects that you work successfully on your own but is always available for support.

Schedule:
8:00 AM – 5:00 PM

Requirements:

5 years’ experience in project management
Minimum 3 years’ experience in customer service
Basic residential and/or commercial construction knowledge
Associates or bachelor’s degree
Must pass a drug and background check

Personal Attributes Needed for Success:

Accuracy and attention to detail must be a natural talent
Strong drive to get things done quickly and efficiently
Proactive – able to anticipate problems before they occur
Optimistic – Anticipates positive outcomes
Able to relate and communicate with different personalities
Accepts challenges - the word “can’t” is not in your vocabulary
Teamwork – works successfully and productively with other departments
Excellent follow up and follow through skills
Strong work ethic and ability to work independently